bdtk3 Privacy Policy
Your personal information matters greatly to us. This policy explains in detail how bdtk3 collects, stores, and protects your data.
Introduction and Overview
bdtk3 (referred to herein as "we", "us", or "the platform") operates a safe and reliable online entertainment platform for Bangladeshi users. We place the highest importance on your privacy and are committed to protecting your personal information.
This privacy policy explains what information we collect, how we use it, and what your rights are when you use the bdtk3 website (bdtk3.cam), create an account, or use our services.
What Information We Collect
Personally Identifiable Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- National ID number or passport details (for identity verification)
- Address and location information
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
Usage Information
Information collected automatically when you use our platform:
- IP address and device type
- Browser and operating system information
- Login and logout times and dates
- Game play history and betting records
- Deposit and withdrawal transaction history
- Information collected through cookies and similar tracking technologies
Communication Information
When you contact our customer service team via live chat or email, the content of that conversation and the details of your complaint or request are stored in our records.
How We Use Information
bdtk3 uses the information collected for the following purposes:
- Account Management: To create, verify, and securely maintain your account.
- Service Delivery: To provide gaming access, award bonuses, and process transactions.
- Identity Verification: To prevent fraud and comply with KYC (Know Your Customer) policy.
- Customer Support: To resolve your complaints and questions.
- Responsible Gaming: To identify signs of excessive gambling and provide assistance.
- Security: To ensure platform security and prevent unauthorized access.
- Legal Compliance: To store and disclose information in accordance with applicable laws and regulations.
- Platform Improvement: To analyze user experience and improve service quality.
Sharing Information with Third Parties
bdtk3 may share your information with third parties in the following limited circumstances:
Payment Processors
To complete your deposit and withdrawal transactions, the necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and authorized banks. These organizations follow their own strict privacy policies.
Game Providers
To operate games, necessary gameplay data is connected with providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming. They may use this information only for the specific purpose of delivering gaming services.
Law Enforcement
If there is a legal obligation or a valid request from a government authority, bdtk3 will be required to provide the necessary information in accordance with applicable law.
Technology Service Providers
We use trusted technology partners for hosting, security, analytics, and technical support. These partners operate under strict confidentiality agreements and receive information only to carry out specific functions.
Cookies and Tracking Technology
bdtk3 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Types and Purposes of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: To remember your language preferences and settings.
- Analytical Cookies: To analyze platform usage patterns and improve services.
You can control or disable cookies through your browser settings. Please note, however, that disabling certain cookies may limit some platform functionality.
Data Retention and Security
Retention Period
Your personal information is retained only for as long as necessary to fulfill the purposes described in this privacy policy. Even after your account is closed, certain information may be retained for a defined period to meet legal obligations and resolve potential disputes.
Security Measures
bdtk3 applies industry-standard security measures to protect your information:
- All data transmissions are secured using SSL (Secure Socket Layer) encryption technology.
- Firewall and anti-malware systems are active to prevent unauthorized access.
- Sensitive data is stored in encrypted form on secure servers.
- Regular security audits are conducted.
- Trained staff have limited access only to the information they need.
Your Rights
Right to Access
You have the right to know what information we hold about you. Contact us and we will provide you with a copy of your data.
Right to Correction
If there is any inaccuracy or incompleteness in your information, you may request a correction. We will make the correction promptly after appropriate verification.
Right to Deletion
In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained for a defined period due to legal obligations.
Right to Restrict Processing
You may request that we limit the processing of your information. For example, you have the right to unsubscribe from our marketing communications.
How to Exercise Your Rights
To exercise any of the above rights, please contact our privacy team. We will respond to your request within a reasonable time after verification. Additional information may be requested for identity verification purposes.
Contact us: [email protected]
Protection of Minors
bdtk3 strictly operates for users aged 21 and above only. We do not knowingly collect or process personal information from minors.
If we learn that a minor has registered on our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please notify us immediately. For more details, please see our Responsible Gaming Guidelines.
Data Transfers and Cross-Border
To operate our platform, your information may sometimes be stored or processed on servers outside Bangladesh. Where information is transferred internationally, we ensure that:
- The receiving organization provides adequate data protection guarantees.
- The applicable legal requirements for data transfer are met.
- Any partner organization is required to follow the same standard of privacy policy.
Changes to the Privacy Policy
bdtk3 reserves the right to amend or update this privacy policy as needed. For any significant changes, we will:
- Display a clear notice on the website.
- Include the date of the latest update at the top of the policy.
- Notify registered users by email where applicable.
If you continue using the platform after changes are made, you will be considered to have agreed to the terms of the revised policy. We therefore recommend reviewing this policy from time to time.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us:
bdtk3 Privacy Team
Email: [email protected]
Live Chat: 24/7 support available (in Bengali)
We typically respond to your email within business days. For urgent matters, immediate assistance is available via live chat.
This privacy policy works as a complement to bdtk3's Terms and Conditions. You are advised to read both documents. For information on responsible gaming, please see our Responsible Gaming Guide.
This privacy policy is effective from January 2026. Thank you sincerely for trusting bdtk3.